Shops and retailers
Questions about stock, opening hours, delivery and orders, answered without you picking up the phone.
AI solutions & automation · Specialism
AI that answers customers and handles the admin, so you don't have to.
I set up simple AI tools for small businesses: chatbots that answer customer questions, WhatsApp contact, online bookings, and automatic invoices and reminders. They fit around the way you already work, and you stay in control.
In short
What it is Practical AI and automation set up for your business, not a product you have to learn.
Who it's for UK small and medium businesses that lose time to enquiries, bookings and admin.
What you get A working tool, a plain-English guide for your team, and clear running costs.
Who it's for
Built for busy owners, not IT departments
If you answer the same questions every day or do admin in the evenings, this is likely a good fit.
Consultancies and service firms
Enquiries qualified, calls booked and follow-ups sent, so nothing slips between meetings.
Trades and local services
Quote requests captured, visits booked and reminders sent while you are on the job.
Owners doing their own admin
Invoices, reminders and repeat tasks taken off your evenings and weekends.
What's included
Pick what you need. Start with one.
Most clients begin with a single tool, see the time it saves, then add more. Every quote lists exactly what's in scope.
AI chatbot for your website
Answers common questions using only information you approve, and collects enquiry details.
Example: opening hours, prices, delivery areas.
WhatsApp contact
A WhatsApp button and quick replies, so customers can reach you the way they prefer.
Example: an instant reply out of hours, with a promise to call back.
Scheduling and bookings
Customers pick a slot online. Confirmations and reminders go out on their own.
Example: fewer no-shows for appointments and site visits.
Invoicing and reminders
Invoices created from your jobs or orders, with polite reminders when payment is late.
Example: a reminder on day 7 and day 14.
Hand-off to you
When a person is needed, you get a short summary by email or WhatsApp, ready to act on.
Example: "Sarah wants a quote for Saturday, prefers a call after 5."
Safe and capped
Usage limits and monthly spending caps on every AI feature, so costs can never run away.
Example: an email alert before a cap is reached.
How it works
Four steps, no surprises
- 1 Discovery call We talk through where your time goes and what a good result looks like.
- 2 Plan and quote A short plan in plain English, with the setup cost and any monthly running costs.
- 3 Build and test I set it up with your information and test it with you before anything goes live.
- 4 Go live and support Launch, a simple guide for your team, and fine-tuning in the first weeks.
FAQ
Questions owners ask
Can't see yours? Ask my AI assistant, or send me a message.
Message me on WhatsAppNo. I set everything up and show you how it works in plain English. Day to day, you just get the results: answered enquiries, booked appointments and sent reminders.
It only answers from information you approve. When it isn’t sure, it hands the conversation to you instead of guessing, and you can review conversations at any time.
There is a one-off setup cost, and usually a small monthly running cost for AI usage and hosting. Both are written into your quote, and spending caps mean bills can’t run away.
I’ll explain exactly what is stored, where and for how long, and set things up to keep only what is needed for the job.
Often, yes, for example WhatsApp, email, calendars and common accounting tools. We’ll check what you use during the discovery call.
Discovery call
Which job would you hand to AI first?
Tell me where the time goes. I'll suggest the simplest thing that would help, and be honest if AI isn't the answer.
